Support PAL Airlines travelers in St. John's, NL, using exceptional customer service and clear communication across airport operations.

This part time Customer Service Representative position supports passengers throughout booking, check-in, boarding, and deplaning. You will follow customer service policies, company procedures, and safety requirements while helping deliver an enjoyable travel experience. The work includes passenger assistance, administration, reporting, and collaboration with PAL Airlines departments.

Key Responsibilities

- Assist customers through booking, check-in, boarding, and deplaning
- Move passengers safely to and from aircraft
- Provide outstanding customer service throughout travel
- Complete operational administration and flight reporting
- Collaborate on customer service initiatives and ideas

Requirements:
- Minimum one year customer service experience
- Exceptional customer service and problem-solving skills
- Excellent written and oral communication skills
- Ability to lift and handle up to 50 pounds
- Flexibility for all shifts and operational changes

Bring passenger assistance, communication, and airport customer service skills to PAL Airlines operations in St. John's, NL.

📌 Airline Customer Service Representative (St. John's)
🏢 PAL Airlines
📍 St. John's