Audi Vaughan seeks a customer-focused Service Advisor with strong communication and problem-solving skills in Vaughan, Ontario. Guide drivers through vehicle service and repair processes.

As part of Pfaff Automotive Partners and Lithia & Driveway, you will connect customers with the service team. The position involves scheduling appointments, opening work orders, providing updates, and supporting positive dealership experiences. Previous automotive industry experience is required, while CDK experience is an asset.

Key Responsibilities

- Assist customers with vehicle service requirements in person and by phone
- Schedule appointments and collect customer and vehicle information
- Create, close, and invoice customer work orders
- Provide quotes, estimates, updates,



and additional work recommendations
- Process payments and submit reports and receipts to accounting

Requirements:
- Previous experience in the automotive industry
- One to two years as a Service Advisor preferred
- Solid numerical aptitude and attention to detail
- Excellent communication, customer service, and problem-solving skills
- Valid driver's licence and clean driver's abstract

Bring automotive knowledge, customer service, and organized work-order management to Audi Vaughan's service team in Vaughan.

📌 Audi Service Advisor Vaughan
🏢 Lithia Motors
📍 Vaughan