Support auto and property claims at Allstate through first notice reporting, file coordination, and explicit customer communication from a remote setting.

As a Claims Service Representative, you will handle non-complex claims through an Express Claim Center. You will explain claim processes, policies, and next steps while updating claim information. Your responsibilities include coordinating inspections, vendors, contractors, housing arrangements, and supporting documentation as directed.

Key Responsibilities

- Receive and screen calls and electronic correspondence
- Coordinate inspections, mitigation vendors, contractors, or housing
- Contact claim-related parties for necessary file information
- Retrieve, print, fax, or mail supporting documentation
- Maintain, reconstruct, and route claim files

Requirements:
- At least one year of customer service experience
- Bilingual English and French preferred for this role
- Competent oral and written communication abilities
- Experience delivering exceptional customer service
- Efficiency under pressure and high workloads

Use claims coordination, file administration, and customer communication skills to support Allstate auto and property policyholders.

📌 Auto Property Claims Coordinator (Ottawa)
🏢 Allstate Insurance Company of Canada - Permanent
📍 Ottawa