Drive branch performance at Coast Capital through team coaching, sales development, and strong knowledge of technology banking systems. This full-time, office-based Assistant Manager, Member Services role leads frontline employees while coordinating branch priorities with the Manager, Member Services. You will help representatives build sales skills, develop relationships, and deliver Coast Capital’s simple financial help.

The position combines people leadership with cash management, security oversight, complaint resolution, and business results.

Key Responsibilities

- Lead Member Service Representatives toward team goals
- Develop employees’ sales skills and customer relationships
- Achieve sales, growth, and profitability across business areas
- Select, engage, develop,



and retain robust performers
- Maintain efficient cash management and security standards Requirements:
- Four years leading frontline banking or credit union employees
- Business Administration, Economics, or related diploma or degree
- Investment Funds in Canada certificate
- Passion for coaching, training, recognition, and employee development
- Strong knowledge of relevant technology banking systems Use branch leadership, sales coaching, and banking systems knowledge to strengthen Member Services performance at Coast Capital.

📌 Banking Branch Assistant Manager (Vancouver)
🏢 Coast Capital Savings
📍 Vancouver