Guide AWS customers as a Senior Technical Account Manager using cloud architecture, troubleshooting, and customer-facing technical leadership.Amazon Web Services Enterprise Support seeks a Senior TAM to advise organizations from start-ups to Fortune 500 enterprises. You will drive AWS adoption, represent AWS within customer environments, and address technical challenges across distributed systems. The work spans compute, storage, databases, networking, serverless, and application-level services.Key Responsibilities: Craft strategies supporting customer adoption of AWS servicesProvide principal technical advice and customer advocacyGuide solution planning using AWS best practicesDiscuss incidents, trade-offs, support, and risk managementKeep customer AWS environments operationally healthyRequirements: At least two years of technical engineering experienceBachelor's degreeDistributed systems troubleshooting experience in a technical domainScripting or coding experience in listed programming languages preferredCustomer-facing business and technical presentation experience preferredApply technical engineering, AWS services knowledge, and customer guidance skills as a Senior Technical Account Manager.