Apply AWS Elemental and CloudFront expertise to customer video workflows while supporting specification, deployment, and acceptance phases.
As a Senior Media Specialist Technical Account Manager, you will guide media solutions from conceptual design into long-term production operations. You will work with Media Specialist Solutions Architects, AWS Sales, Professional Services, and AWS Support. The work centers on understanding complex customer needs, aligning operational requirements, and supporting deployed solutions.
A software development background is valuable for understanding customer requirements and driving software solutions, though software development is not expected.
Key Responsibilities:
- Apply AWS Elemental product knowledge to customer projects
- Support video workflow specification, development,
deployment, and acceptance
- Move media solutions into long-term production operations
- Represent customer operational needs to AWS Skilled Services
- Own long-term operational health of deployed solutions
Requirements:
- Experience with AWS Elemental media products
- Experience with CloudFront
- Understanding of complex customer needs
- Ability to align AWS Support capabilities
- Software development background is valuable
Support customer success through AWS media expertise, operational ownership, and collaboration across solutions architecture, sales, and support.