Aviation procurement expertise meets customer service at MHIRJ, where Senior Procurement Agents manage spare parts and aircraft support requirements. French and English fluency are required.
This senior procurement role supports MHIRJ’s regional aircraft operations through customer communication, materials procurement, and shortage management. You will use SAP, Excel, and MS Access while coordinating suppliers, purchase orders, and delivery follow-up. The work requires structured decisions under pressure.
Key Responsibilities
Process spare part orders through telephone, email, and online portals
Manage critical part shortages supporting aircraft return to service
Communicate with clients during aircraft-on-ground events
Coordinate procurement flows and inventory requirements within budget constraints
Administer purchase orders, invoicing, pricing issues, and discrepancies
Requirements
Three to five years of customer service experience
Bachelor’s degree or technical college degree in Operations or Industrial Management
Fluency in spoken and written French and English
Proficiency with Microsoft Excel, MS Access, and SAP
Availability for twelve-hour day, night, and weekend shifts
Apply aviation procurement, SAP, and bilingual customer service skills to support aircraft operations and MHIRJ customers.