Please note this role requires someone who has previously worked inside a Pulp/Paper Mill either in operations or selling chemicals into a mill.
Position Summary The purpose of this role is to drive profitable growth within the pulp and paper industry by leveraging technical expertise in papermaking chemistry applications, including sizing, retention, strength, microbiological control, deposit control, defoamers, and/or knowledge of pulp mill processes and chemistries. The role is responsible for ensuring customer retention, strengthening relationships within assigned accounts, and identifying new business opportunities. This position serves as the primary point of contact for customers, providing strategic guidance, technical sales support, and application expertise while ensuring operational and financial performance aligns with company objectives and delivers long-term account growth.
Revenue Growth & Account Expansion
Drive year-over-year revenue growth through cross-selling and upselling.
Handler orders and other requirements by communicating effectively with customers or distributors.
Identify and commercialize new applications within existing and new customers.
Prevent attrition and actively maintain relationships to support long-term retention.
Report sales forecasts using Connected Planning (Ackumen) and manage opportunities in Dynamics.
Monitor and manage pipeline health, including tracking the number and size of opportunities, conversion rates, and time spent at each stage.
Drive acquisition of recent applications by identifying and securing wins.
Increase share of wallet across accounts within the region through strategic account development and relationship management.
Account Retention and Relationship Management
Develop and maintain relationships with key decision makers to enable account penetration.