Company Description Nella Toronto has been serving the food industry since 1951 as a trusted provider of food service equipment and supplies. The company imports, manufactures, and distributes a broad range of products used in supermarkets, delicatessens, convenience stores, restaurants, casinos, and other food service operations. With many leading brand names and a wide selection of quality used equipment, Nella Toronto offers solutions for diverse business needs and budgets.

Experienced and customer-focused staff support clients in selecting the right equipment while meeting operational and financial requirements.

Pay: CA$80,000.00 - CA$110,000.00 per year : Key Responsibilities Accounts Receivable Management Oversee daily accounts receivable operations, including invoicing, collections, payment applications, and account reconciliations. Supervise and support accounts receivable employees, ensuring accuracy, efficiency, and timely completion of tasks. Manage customer credit accounts, credit limits, and collection activities.

Monitor overdue receivables and work with customers and internal departments to resolve outstanding balances. Develop and maintain effective AR procedures, reporting, and internal controls. Identify opportunities to improve cash collections and automate manual processes.

Accounting &

- Bookkeeping Assist with general bookkeeping and accounting activities. Assist with month-end and year-end closing procedures. Support accounts payable and other accounting functions as required.

Business Operations

Support day-to-day business activities. Work collaboratively with sales, purchasing, warehouse,



accounting, and service departments to resolve operational challenges. Assist with the administration and operational processes of the equipment service department.

Identify inefficiencies and implement practical solutions to improve business processes. Support departmental managers and employees with operational issues and process improvements. Take ownership of assigned initiatives and ensure projects are completed effectively.

ERP Systems &

- Process Improvement Support the ongoing administration, optimization, and improvement of the company's NetSuite ERP system. Troubleshoot ERP-related issues and coordinate solutions with internal users and external support providers. Identify opportunities to automate processes, improve reporting, and strengthen internal controls. Assist with the development and implementation of recent system workflows and procedures. Provide system training and support to employees across departments. Participate in technology and operational improvement projects.

Qualifications &

Experience Minimum 5 years of progressive experience in accounting, finance, or business operations. Previous experience supervising or managing accounting employees, preferably within accounts receivable.





Experience working with ERP systems

- NetSuite experience is a strong asset.

Experience in wholesale distribution, commercial equipment, manufacturing, or service-based businesses is preferred. Strong proficiency in Microsoft Excel and other Microsoft Office applications.

Key Skills &

- Attributes Versatile and adaptable: Comfortable taking on responsibilities outside traditional accounting functions. Hands-on approach: Willing to perform detailed accounting work while also managing employees and projects. Strong problem-solving skills: Able to investigate issues, identify root causes, and implement practical solutions.

Organized and accountable: Capable of managing competing priorities and following through on commitments. Systems-oriented: Interested in leveraging technology to improve processes and operational efficiency.

Strong communicator: Able to collaborate effectively with employees, management, customers, and vendors. Self-motivated: Takes initiative and works independently with minimal supervision.

Employment Type: Full-Time | On-Site (5 Days per Week) Benefits: Dental care Extended health care On-site parking Vision care Experience: Management: 5 years (required) We are an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. Accommodations are available throughout the recruitment process in accordance with applicable Ontario legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

📌 Account & Operations Manager (Toronto)
🏢 Nella Toronto
📍 Toronto