Use AI tools, Python, and production support expertise as an Application Support Analyst improving critical applications with global teams.

This hybrid position combines application support, business analysis, and technical development. You will stabilize business-critical systems while contributing to automation, solution design, and continuous improvement. The work includes stakeholder collaboration, Agile participation, and technical troubleshooting.

Key Responsibilities:

- Monitor batch jobs and application processes daily
- Provide Level 1, 2, and 3 incident support
- Conduct root cause analysis and preventive solutions
- Use Copilot for debugging, logs, and documentation
- Automate repetitive processes and improve intelligent alerts

Requirements:

- Solid Python, PowerShell, Unix Shell, and Batch scripting
- Solid SQL and relational database knowledge
- Grafana, ELK, Autosys, or UC4 experience
- CI/CD experience with Jenkins or GitHub Actions
- AI tools, prompt engineering, and Agile experience

Bring AI-enabled troubleshooting, scripting, monitoring, and stakeholder communication to Societe Generale application operations.

📌 AI Application Support Analyst (Montreal)
🏢 Société Générale
📍 Montreal