Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families. When it comes to our work, we set the bar high. Together, we're transforming health and helping millions improve their well-being. Community Good news, we saved you a seat Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. To ensure an effective and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to jobs@dialogue.
Dialogue is looking for a Care Coordinator to join our team in order to improve the well‐being of our members and meet the administrative needs of our healthcare team. In this hybrid role,



you will focus on essential tasks such as processing prescriptions, sending referrals, scheduling follow‐up appointments, coordinating with labs, following up with external clinics and supporting our members as needed. Acting as the first point of contact between the patient and the medical team Liaising between medical support and technical teams to help patients and providers resolve various medical, technical, or logistical issues Committing to ensuring complete customer satisfaction Communicating with pharmacies and other healthcare facilities by fax or phone, as needed Providing administrative support to clinicians Advising patients to help them navigate their provincial healthcare system Ensuring efficiency throughout the patient journey in collaboration with members of the care team Availability to work evenings and weekends, as work schedules include day and evening shifts (from 6:00 a.m. to midnight, seven days a week). Our operational needs are primarily in the evenings and on weekends Professional experience within the public healthcare system Comfort with computer tools and technology A customer service oriented mindset and a willingness to help others Experience in healthcare or administration is an asset

📌 Care Coordinator (Canada)
🏢 Dialogue
📍 Canada