13 Nov
|
Fraser-Valley-Building-Supplies-1
|
Canada
13 Nov
Fraser-Valley-Building-Supplies-1
Canada
We're a team that puts customers first, invests in our people, and takes pride in being part of the local community. Hands-on learning and product knowledge training Employee and Family Assistance Program (EFAP) to support your well-being and that of your family Customers First, Inspired People, and Community Connection As a Lumber Yard Associate, you'll be the friendly face our customers count on from the moment they pull into the moment they drive away. You'll help them find exactly what they need, load up their vehicles, and keep our yard running smoothly. This is an active, outdoor role, and no two days are the same. You're generally the first and last point of contact for our customers, so your attitude and energy make a real difference. You'll also work closely with the rest of the yard and store team to make sure everything runs like clockwork. Greeting all customers in a friendly manner within 60 seconds of their arrival Approaching and interacting with any customers within 15 feet of you Helping customers find products and sharing product knowledge, including being able to identify and differentiate lumber species, grades, dimensions,
and common building materials Using our customer service approach – Greet, Qualify, Recommend, and Close – to understand each customer's project and suggest the right products (and any helpful add-ons) Loading products into customers' vehicles Completing daily yard upkeep: culling and flat-stacking lumber, labelling products and prices, maintaining pallets, and keeping stock organized Keeping the yard clean, protected, and welcoming for both customers and teammates Collaborating with the store team to communicate product availability, flag stock issues, and ensure a seamless customer experience from yard to checkout Completing opening and closing duties for the yard No experience in lumber or construction? A passion for customer service and a go-above-and-beyond attitude Willingness to learn about products and a genuine curiosity about what customers are building Availability to work a flexible schedule, including weekends and holidays Forklift certification or previous forklift experience is an asset Previous experience in lumber, construction, or retail is an asset
📌 Full-Time Yard Person (Canada)
🏢 Fraser-Valley-Building-Supplies-1
📍 Canada