Remote in Canada, this Implementation Consultant role combines customer communication with IoT deployment expertise for Samsara Mid-Market customers.
As part of Customer Success, you will guide customers through onboarding, adoption, advocacy, and renewal. You will manage end-to-end implementations, explain technical products, and connect Sales, Support, Sales Engineering, and Product. The role supports fleet and industrial assets across transportation, utilities, manufacturing, and other physical operations.
Key Responsibilities
Manage Samsara technology deployments for Mid-Market customersCreate launch plans and product usage roadmapsTrack implementation progress, adoption, participation,
and account healthRun training sessions and demonstrate Samsara technologyCoordinate multiple engagements across cross-functional teamsRequirements:
Two to four-plus years in Customer Success, account management, or consultingFluency in English and FrenchExperience supporting technical productsConsultative skills with end-to-end implementation experienceBachelor’s degree from a four-year institutionApply customer success, implementation, communication, and IoT expertise while helping Samsara customers adopt connected operations technology.