Director, Product Management (Canada)

Director, Product Management (Canada)

13 Nov
|
Jobgether
|
Canada

13 Nov

Jobgether

Canada

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Product Management (Payments) based in Canada. This is a senior leadership opportunity to shape the strategy, growth, and performance of a global payments business serving retail and hospitality merchants. You will lead experienced product managers across North America and EMEA, owning the product vision and commercial outcomes for a major financial services portfolio. Working closely with Engineering, Design, Sales, Operations, and Finance, you will drive multi-year platform transformation and deliver cohesive payment experiences. You will also develop future product leaders, strengthen product practices, and influence strategic decisions at executive and board level. This role combines commercial accountability, technical platform leadership, and the opportunity to make a significant impact on how businesses manage payments. Develop and communicate a multi-year Payments product vision and roadmap aligned with corporate objectives, OKRs, and profit-and-loss targets. Own commercial performance: Manage, coach, and empower Group Product Managers and Senior Product Managers across Retail and Hospitality platforms, establishing clear expectations and accountability. Strengthen product management excellence: Raise standards across product discovery, commercial modeling, pricing and packaging, prioritization, and data-driven execution. Partner with Engineering Directors, Design leaders, Product Marketing, Sales, Operations, and Finance to align product strategy, commercial objectives, and delivery priorities. Manage strategic payment partnerships:



Manage long-term platform investments alongside quarterly commitments, making clear and timely trade-offs in complex or uncertain situations. Represent product strategy at executive level: Communicate product direction, performance, key metrics, and strategic recommendations to C-suite leaders and the Board. Improve discovery and delivery practices, promote systems thinking, and support continuous improvement across multiple product teams. At least 2–3 years in a Director-level or equivalent product leadership position, managing larger teams through direct and indirect reports, including Group Product Managers. Demonstrated ownership of a complete line of business or major product vertical, such as payments, billing, or point-of-sale (POS), with clear accountability for commercial performance. Talent development: Proven ability to recruit, coach, develop, and promote product leaders while building strong, accountable teams. Organizational transformation: Experience leading significant structural, technical, or strategic change within a mature technology organization. Strong presence and credibility when working with Vice Presidents, C-suite executives, and other senior stakeholders. Commercial and financial expertise: Deep understanding of business models, unit economics, pricing strategies, and the impact of product decisions on profit and loss.



Strong understanding of payment ecosystems, including acquiring, interchange, settlement, reconciliation, and compliance. Technical platform expertise: Solid knowledge of platform architecture, APIs, and microservices, with experience leading platform consolidation and migration initiatives. Data-driven decision-making: Familiarity with data infrastructure, conversion funnels, analytics, and reporting pipelines to guide product strategy and measure outcomes. Experience overseeing business-critical, high-availability customer journeys and payment flows. Familiarity with lean product development, agile frameworks, and continuous delivery across multi-team organizations. Skilled at achieving results by coaching and empowering product leaders rather than focusing on individual squad-level execution. Able to navigate ambiguity, anticipate business needs, make high-impact decisions, and define long-term direction aligned with company strategy. Customer orientation: Performance-based bonus, with the role's compensation package indicating a bonus chance of approximately 70%–80%. Equity options. Flexible paid time off. Remote work flexibility. Medical, dental, and wellness benefits. Life and disability insurance. Retirement savings contributions through an RRSP plan with employer matching. Enhanced paid parental leave. Professional development and continuous learning opportunities. Paid time off for volunteering and community involvement. Employee interest groups, employee-led networks, social committees, and sponsored sports teams. Computer purchase program, including the opportunity to purchase a personal MacBook.

📌 Director, Product Management (Canada)
🏢 Jobgether
📍 Canada

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