The Senior Business Analyst is a strategic partner responsible for leading the analysis of complex business challenges and opportunities, defining business and system requirements, and contributing to the design and delivery of technology-enabled solutions. The role works closely with business leaders, product owners, architects, developers, and project teams to ensure solutions align with organizational objectives, operational needs, and enterprise standards. As a trusted advisor, the Senior Business Analyst drives business process improvements, supports transformation initiatives, facilitates informed decision‑making, and ensures successful delivery of strategic programs. This role also provides leadership and mentorship to other analysts while promoting analysis best practices across the organization. The Senior Business Analyst maintains a “businessperspective” through all phases of the problem resolution and systems enhancement. Senior Business Analysts work closely with the business to understand their needs, opportunities and requirements. Working in a team environment, the Senior Business Analyst is responsible for: Build and maintain strong relationships with business and technology stakeholders at all levels of the organization. Act as a trusted advisor by identifying opportunities to improve business processes, operating models, and technology solutions. Lead analysis activities for large, complex, and cross-functional initiatives from conception through implementation. Facilitate discovery sessions, workshops, interviews, and requirements gathering activities to understand business needs and objectives. Conduct current-state and future-state assessments and identify gaps, risks, dependencies,



and opportunities. Build business cases, cost-benefit analyses, problems/opportunities, and investment recommendations to support decision‑making. Present recommendations, findings, and project updates to leadership. Facilitate decision‑making, issue resolution, and consensus‑building among stakeholders. Develops and validates solution design with business stakeholders, articulating logical design alternatives and recommending appropriate solutions Partners with the QA team to ensure test strategies, plans and processes align with the business requirements and enables efficiencies in the work or testing process. Participate in Agile ceremonies, including backlog grooming, sprint planning, and retrospectives. Degree in related discipline (Finance Management Information Systems, Business Administration, Computer Science, Computer Engineering, etc.) or equivalent combination of training and experience with a minimum of 5+ years of experience in a senior business analysis role. Strong understanding of business analysis methodologies, frameworks, and best practices. Extensive knowledge of finance processes and business operations, coupled with strong stakeholder management skills and the ability to partner effectively across diverse functional areas Proven leadership and internal consulting skills,



with a commitment to customer service Excellent understanding of project methodologies, processes and practices Strong understanding of software development lifecycles (SDLC) Experience working in Agile, Scrum, and/or Waterfall environments. Experience with enterprise applications, integrations, and data analysis Proficient with data modelling techniques and tools, data mapping from source systems Communicates effectively in writing and verbally with focus on attention to detail This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full‑time or part‑time permanent team member: Versatile health and dental benefits,plus a $5,000 mental health benefit to support your well‑being. Time Off: In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day. Company‑matching pension plan,share ownership program andadditionalinvestment options. All information provided will be handled in accordance with applicable laws and Canada Life policies.

📌 Senior Business Services Analyst (Canada)
🏢 The Canada Life Assurance
📍 Canada