Customer operations, reporting, and workflow management shape this Customer Service Representative position with Sunrise Farms, supporting accurate and timely client service.
This role handles customer inquiries while contributing to process efficiency and strategic decision-making. You will manage workflow against customer and department timelines, document feedback, generate customer movement reports, and develop templates. Additional duties include system price changes, Syspro order processing, contract oversight, and collaboration across departments.
Key Responsibilities:
- Manage workflow against customer and departmental timelines
- Generate reports and analyze customer movement
- Develop customer templates to streamline processes
- Facilitate system price changes under company policies
- Process orders accurately and document customer interactions
Requirements:
- Meticulous attention to detail and commitment to accuracy
- Proficiency in verbal and written communication
- Proactive ownership of tasks and improvement areas
- Adaptability to current challenges and opportunities
- Two years in a similar role preferred
Apply customer service, reporting, workflow, and Syspro capabilities to help Sunrise Farms deliver accurate, responsive client support.