French and English fluency supports client development for Chantecaille at Holt Renfrew, where this full-time Vancouver specialist drives loyalty and sales.
The Specialist, Designated Beauty Advisor develops a loyal personal client base by acquiring new customers, strengthening existing relationships, and retaining clients. Success includes financial contribution, department objectives, and feedback from internal and external clients. The position also requires flexible scheduling and consistent compliance with health, safety, privacy, and cybersecurity requirements.
Key Responsibilities:
- Acquire current customers and retain loyal personal clients
- Follow up with clients by phone, mail, and electronic methods
- Recommend assortments and communicate marketing opportunities to management
- Partner with management on customer issues beyond guidelines
- Follow health, safety, privacy, and cybersecurity requirements
Requirements:
- Fully bilingual French and English communication skills
- High school diploma and proven target achievement
- Two or more years in commission-based sales
- Flexible schedule including nights, weekends, and holidays
- Luxury retail product specialist experience preferred
Build Chantecaille loyalty through bilingual client development, responsive follow-up, and disciplined luxury beauty sales at Holt Renfrew.