At TD Auto Centres in Etobicoke, coordinate auto claims while welcoming customers, arranging services, and connecting repair partners through TD Insurance.

As an Auto Claims Advisor, you will help create a convenient one-stop experience for customers addressing their auto claim needs. You will greet visitors, coordinate towing and appraisals, communicate coverage and requirements, and work with rental and repair providers. The onsite location is 12 Queen Elizabeth Boulevard.

Key Responsibilities:

- Greet and welcome customers at TD Auto Centres
- Facilitate claims through completion for vehicle customers
- Coordinate towing, appraisals, rentals, and repair interactions
- Communicate clear processing requirements and claim coverage
- Contribute to file count and open-close ratio objectives

Requirements:

- Customer service skills meeting internal and external expectations
- Ability to manage time across competing priorities
- Skilled written and verbal communication skills
- Ability to analyze evidence and identify discrepancies
- Postsecondary education considered an asset

Coordinate customer-focused auto claims at TD Insurance while supporting vendors, documentation, settlements, and timely communication onsite.

📌 Auto Insurance Claims Coordinator (Canada)
🏢 TD
📍 Canada