Configure BusPlanner systems and troubleshoot SaaS issues as a Technical Solutions Specialist supporting clients and internal teams. Work across product lines and implementations.
This Projects team position combines technical support, software implementation, and solutions consulting. You will configure workflows, forms, user roles, integrations, and transportation data while resolving issues across routing, scheduling, GPS, and reporting features. The role develops technical depth for increasingly complex work.
Key Responsibilities
Configure settings, forms, workflows, roles, and SSO integrationsMaintain vehicle, driver, route, and subscriber dataSupport feature rollouts, updates, and upsell installationsResolve client issues across BusPlanner productsAssist reporting cycles and seasonal setup processesRequirements:
Three to five years of relevant technical experienceStrong troubleshooting and analytical skillsComfort working with SaaS applicationsExcellent written and verbal communication skillsDatabase, SQL, or system administration familiarity is an assetApply technical troubleshooting, configuration, and implementation skills across BusPlanner’s interconnected SaaS product suite.