Deliver exceptional automotive customer service for Boyd Autobody & Glass through phone, email, and in-person communication. Use attention to detail and repair scheduling skills daily.

The Customer Service Representative supports a collision repair facility team while managing customer and insurance partner relationships. You will schedule vehicle repairs, process assignments, and prepare documented repair orders. The position also uses ASE, Google platform, and Microsoft Office while managing car rental information.

Key Responsibilities:

- Provide friendly service by phone, email, and in person
- Schedule vehicle repair appointments using the repair management system
- Process insurance assignments promptly for repair facilities
- Prepare repair orders with accurate supporting documentation
- Record customer and insurance communications using ASE

Requirements:

- High School Diploma
- Minimum one year of customer service experience
- Automotive industry experience is ideally preferred
- Solid Google platform and Microsoft Office knowledge
- Valid driver's license required

Bring accurate communication, repair scheduling, and customer relationship skills to Boyd Autobody & Glass collision services.

📌 Automotive Customer Service Representative (Canada)
🏢 Boyd Group
📍 Canada