Lead IT vendor performance and audit practices at Toronto Pearson through hybrid work in Toronto, using governance, analytics, and commercial expertise.

Reporting to the Associate Director, IT Vendor Management, this Manager leads a team overseeing third-party technology providers. The work strengthens service quality, operational resilience, cost effectiveness, and accountability across critical technology services.

Key Responsibilities:

- Lead teams handling vendor performance, contract oversight, and IT audits
- Build scorecards, service measures, reviews, and escalation processes
- Oversee value realization, negotiations, cost optimization, and contract changes
- Execute risk-based audits and lead remediation activities
- Report performance, risks, findings,



and recommendations to senior leaders

Requirements:
- Bachelor's degree or equivalent education and relevant experience
- Five-plus years in IT vendor performance management and procurement
- Experience leading employees and influencing cross-functional teams
- Knowledge of managed services, governance, contracts, negotiations, and audits
- Ability to obtain and retain Transportation Security Clearance

Apply vendor governance, IT audit, negotiation, and analytics expertise to strengthen technology partnerships at Toronto Pearson.

📌 It Vendor Performance And Audit Manager (Canada)
🏢 Greater Toronto Airports Authority
📍 Canada