Who you are

- 10+ years experience

- Bachelor's in Computer Science or Computer Engineering

What the job involves

- Provides appropriate design solutions. Verifies stability, interoperability, portability, security, or scalability of architecture. Collaborates with cross-functional teams to provide scalable and secure solutions

- Requirements Analysis
- Understands, reads, and reviews requirements

- Works with Business Analysts to understand business requirements

- Interacts with product management teams to understand product requirements and define product roadmaps

- Software Architecture
- Participates in architectural review process

- Defines architecture, presents to the product management team, to ensure that the architecture is aligned with the product roadmap

- Software Design
- Provides technical leadership to team for design of multiple products

- Evaluates and recommends adoption of open source

- Evaluates third party and off the shelf solutions to influence build vs. buy decisions

- Development/Coding
- Participates in cross-technical technical integration and peer reviews

- Writes code based off of open source and third party packages

- Testing
- Sets testing standards and recommends testing frameworks

- DevOps
- Articulates a vision of on-prem and cloud infrastructure and drives its realization

- Provides executive team with updates aligning with the vision, charter and roadmap





- Participates in customer meetings to understand the Cloud and DevOps vision

- Brings in industry tools automation expertise and aligns Equinix practices accordingly

- Develops innovative solutions, processes and best practices by leading internal technical teams

- Software Reliability & Support Engineering

- Manages internal/external customer relationships and communication, working with all the Product Stakeholders

- Participates in customer calls to understand issues and provide solutions

- Defines and publishes the SLA metrics and the compliance reports

- Ensures and enables ITIL compliance

- Customer/Stakeholder Engagement
- Serves as a technical liaison for customer advisories, co-innovations, and single point of contact for incidents

- Technical Project Management
- Works with technical project managers and product management teams to define schedule on multiple projects

- Provides overall project status reporting

- Manages and influences cross-functional release cycle

- R&D;/Innovation

- Investigates, analyzes, and evaluates current technologies

- Influences senior management in setting the organization's technical objectives

- Keeps abreast of current developments to help define the necessary changes to practice

- Has a significant impact on future products, technologies and business strategy

📌 Principal Software Engineer (Toronto)
🏢 Equinix
📍 Toronto