About [REDACTED][REDACTED] is a direct-to-consumer fertility brand on a mission to help people build families faster through our doctor-backed fertility products. Our goal is to help educate our customers on their fertility health early, and help them take action quickly with personalized supplements scientifically proven to impact outcomes, and at-home tests that help them get answers sooner. All while changing the face of fertility: without blue and pink boxes, plastered with photos of white babies. Since launching in the summer of 2021 we've been growing quickly in the fertility space, doubling our revenue year over year. We were founded by a team of fertility warriors and doctors and are supported by top-tier investors who all want to change the current fertility experience. If you're interested in a dynamic and fast-paced environment at an early-stage startup that's looking to make a positive change in the world, we'd love to chat.

About the role
We're seeking a technical, detail-oriented Ecommerce Product Manager to own our Shopify ecosystem end-to-end, drive our website roadmap, and manage the external agencies who build and design it. This role is for someone who can go deep on the Shopify app stack, has a sharp eye for design and UX, and can hold agencies accountable to a high bar. Manage our Shopify website and ecosystem Own our Shopify store and all associated third-party apps (Recharge, Klaviyo, Gorgias, OctaneAI, and others) Act as the internal subject matter expert on all things Shopify and our website Own our ecommerce web and design agency relationship Manage our external web development and design agency day-to-day: set priorities, review deliverables, and keep work on scope, on time,



and on brand Translate business and merchandising needs into transparent briefs and requirements the agency can execute against Partner with designers and developers to scope, prioritize, and ship site improvements Improve website conversion and user experience Own day-to-day website merchandising — product catalog, collections, and product pages Monitor and analyze merchandising and site performance, and report out weekly Perform technical troubleshooting Troubleshoot customer issue escalations (account login, payment updates, subscription management) and elevate to the right third-party support channel when needed You've worked in ecommerce, ideally at a DTC brand You're technical: comfortable in the Shopify admin, theme editor, and app configs, and not afraid of a bit of code or a technical spec You're creative — you propose solutions to problems you haven't necessarily seen before You can shift priorities fast, show initiative, and work autonomously You're familiar with G Suite, Slack, and other modern web platforms and tools You're flexible and thrive in a fast-changing, sometimes chaotic environment Above all else, you're passionate about our customers and inspired by [REDACTED] and our mission Increased website conversion rates Quality and speed of agency deliverables against roadmap Reduced time-to-resolution for technical issues Hours + LocationThis is a salaried, full-time position. Option for a contract position may be available. Must be able to work a flexible schedule to meet the needs of the business, including some evenings, weekends, and holidays as needed This is a remote position and requires a reliable work-from-home setup, including a laptop/desktop with the latest OS and a stable internet connection #

📌 Ecommerce Product Manager (Canada)
🏢 IxDF
📍 Canada