Roy Foss and Foss National Leasing. These are dedicated and passionate individuals who embody our core valuesdaily, building a reputation for excellence in retail, fleet, service, andinnovation. Set the standard – We raise the bar. Weare proud of the long-standing relationships we've built with our clients,customers, and our team members. Weare seeking an enthusiastic, skilled and customer focused Client ServiceRepresentative to become a member of our team in our Markham, ON, or Burnaby, BC orCalgary, ABoffice(2-3 days in office per week). Day to day support to customers providing guidance andsolutions to their inquiries by phone or email at a timely manner Manage and track individual as well as team assigned casesusing Salesforce within predetermined OLA's Update and maintain internal databases while ensuring a highlevel of accuracy Pro-actively assist Account Managers with shared accountsportfolio with the transition of accounts when appropriate Assist clients with strategic planning to evaluate fleetneeds and provide best solutions Conduct client meetings,



training sessions and other clientrequests as required Identify inefficiencies and suggest and implement fleet costcutting measures Complete client and prospect specific projects Provide back-up support to the Client Services Team Learn products and services and undertake internaldevelopment and training Follow company defined policies and procedures Knowledge of a CRM tool such as Sales Force would be an asset Professional phone manners Proficient in MS Office Suite; advanced in Excel Previous experience and familiarity with automotive leasingis an asset Bilingual in English and French preferred Employee team building and social events. Foss purchase and service program. We believe thata diverse and inclusive team is not only our strength, but it also drivesinnovation and helps us better serve our customers and community. We consider allqualified applicants without regard to race, color, religion, gender, genderidentity or expression, sexual orientation, national origin, age, ordisability. Our commitment to equal opportunity extends to all aspects ofemployment, including hiring, training, promotion, compensation, and benefits. In accordance with the Accessibility for Ontarianswith Disabilities Act (AODA), accommodations are available upon request forcandidates taking part in all aspects of the recruitment and selection process. We are committed to fostering a culture of fairness, equity, and respectfor every employee and applicant.

📌 Client/Customer Support Rep (Canada)
🏢 Royfossthornhill
📍 Canada