Customer service and multitasking define this on-site Community Associate role with IWG at 685 Centre Street SW in Calgary. Support customers throughout each centre day.

As a Community Associate, you will build professional relationships with new and existing customers across varied industries. You will manage administrative and support needs, respond to requests, and help customers focus on their businesses. The position includes customer service, basic IT support, invoicing assistance, and centre upkeep.

Key Responsibilities:

- Welcome and assist customers throughout the centre
- Manage Wi-Fi, packages, meeting rooms, printing, and calls
- Support projector setup and direct customers around the centre




- Ensure services are charged correctly and invoices remain accurate
- Sort mail, maintain spaces, and submit service tickets

Requirements:

- Robust communication and professional relationship-building abilities
- Ability to empathize with customer needs
- At least one year of customer service experience ideally
- Confidence using Microsoft Office and basic IT equipment
- Legal eligibility to work and minimum age of eighteen

Bring customer service, problem-solving, and basic IT confidence to IWG's Calgary community at 685 Centre Street SW.

📌 Community Associate Customer Service (Canada)
🏢 IWG
📍 Canada