Returns processing and quality control define this on-site Returns Clerk position with NRI, scheduled Monday through Friday from 7:00AM to 3:30PM. Attention to detail and adaptable priorities are essential.
As a Returns Clerk, you will support NRI's Returns team with warranty, repair, quality control, and return duties. The full time position involves client communication, reporting, Microsoft Office, and warehouse management scanning systems. You will help identify roadblocks while partnering with the supervisor and team.
Key Responsibilities:
- Process returns promptly according to client requirements
- Enter return information into the system
- Communicate with clients by email and reporting
- Perform quality control on returns and warranty claims
- Troubleshoot discrepancies, anomalies, and transit-related issues
Requirements:
- At least three months of Returns department experience
- Proficiency with Microsoft Office, Outlook, and Excel
- Ability to learn basic warehouse management scanning systems
- Strong attention to detail and time management
- Ability to lift and carry up to 50 pounds
Apply returns processing, warranty review, client communication, and detailed documentation skills within NRI's on-site operations team.