Create a warm, inviting Crunch Fitness atmosphere through member engagement, account support, and facility care. Strong communication and enthusiasm shape the experience.
As a Member Services Representative, you will welcome members and guests while fostering a positive setting for coworkers and the community. Daily work includes handling calls, addressing member issues, maintaining cleanliness, and booking Crunch One Kick Offs. Integrity and company core values guide interactions.
Key Responsibilities:
- Greet members and guests consistently with enthusiasm
- Provide excellent customer service and account assistance
- Handle phone calls courteously and professionally
- Address member requests and issues promptly
- Maintain a clean fitness facility
Requirements:
- Passion for health and fitness
- Minimum one year service-oriented experience
- Effective verbal and written communication skills
- CPR/AED certification required within thirty days
- Prolonged standing and walking for daily duties
Bring integrity, communication, and customer service skills to create welcoming member experiences at Crunch Fitness every day.