The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer
our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. We also help merchants connect with their customers, process exchanges and returns, and manage risk. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do
- and they push us to ensure we take care of ourselves, each other, and our communities.
PayPal’s in-house B2B Brand and Creative team is hiring a Brand Program Manager to own the planning, governance, and delivery of brand and creative programs for the B2B marketing organization. You'll turn approved briefs into integrated program plans, manage external agency partners, and work across marketing, product,



and events to keep high-visibility work on schedule and on brand. This is a program management role, not a production role.
Identify issues and recommend best practices for content creation and management within the team.
Understand merchant needs, strategic goals, and business objectivesCollaborate with team members to develop compelling narratives and visual assets that engage audiences.
Monitor and evaluate the performance of content initiatives and suggest necessary adjustments.
Stay informed about industry trends to ensure content strategies remain relevant and effective.
Collaborate with subject matter experts and maintain regular communication with internal teamsWork with cross-functional teams to ensure timely delivery of high-quality contentMinimum

Qualifications:
5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred

Qualifications:
YOUR DAY TO DAY:
- Own delivery of brand and creative programs across marketing, product, social, communications, web, and events, from approved brief through launch.
- Build and manage timelines, approval gates, and dependencies, and surface risks early to keep high-visibility programs on track.
- Manage external creative agencies day to day, including onboarding on process and brand standards, consolidating stakeholder feedback, guiding approvals, and tracking scope and budget.




- Plan creative capacity against demand, flag constraints early, and apply lessons from past programs to current work.
- Use AI-enabled workflows to streamline briefing, documentation, feedback capture, and collaboration, and scale the tools that improve speed and quality.
- WHAT SKILLS WILL HELP YOU BE SUCCESSFUL:
• Sound creative judgment, with the ability to apply brand standards in reviews and turn feedback from multiple stakeholders into clear, actionable direction.
• The ability to bridge creative teams and marketing stakeholders, speaking fluently about both the work and the business.
• Rigor in planning, documentation, and risk management.
WHAT YOU BRING:
• 5+ years of program management experience in an in-house creative or brand team, a creative agency, or a marketing organization.
• Direct experience managing external creative agencies, including briefing, scope management, feedback consolidation, and delivery accountability.
• Track record delivering multi-workstream, cross-functional programs with multiple stakeholders and approval stages.
• Working knowledge of B2B digital channels (paid, content, social, email, web), enough to plan realistic timelines, dependencies, and handoffs.
• Proficiency with project and collaboration tools such as Asana, Slack, Teams, and Microsoft 365, and comfort reviewing work in Figma.
• Solid written and verbal communication, with the ability to influence senior stakeholders and work across time zones.
• B2B marketing experience (preferred).
• Bachelor's degree in marketing, communications, design, business, or a related field, or equivalent experience.
The expected range of pay for this role by location is:Primary Location | Pay Range:Chicago, Illinois: ($106,000.00
- $15

📌 Brand Program Manager (Canada)
🏢 PayPal
📍 Canada