Lead administrative services for non-injury claims at ICBC, using team leadership and operational management skills in a Hybrid 8 arrangement.
As Manager, Administration Services, you will lead administrative professionals supporting Claims, Recovery, and Material Damage. The position focuses on operational efficiency, cost-effectiveness, and corporate standards. You will apply administrative practices, claims-handling knowledge, and performance data to guide service delivery.

Key Responsibilities
Manage administrative staff and claims service-line deliveryImplement cost-effective systems and proceduresCommunicate plans, objectives, and goalsMonitor performance through leadership and feedbackDevelop business plans and monitor expensesRequirements: Undergraduate degree in a related fieldSeveral years of administrative or operational management experienceStrong knowledge of administrative practices and proceduresLeadership, communication, and interpersonal abilitiesClaims-handling policies, regulations, and procedures knowledgeBring administrative leadership, claims knowledge, and performance management expertise to ICBC’s non-injury claims services across British Columbia.

📌 Manager Administrative Services Claims (Canada)
🏢 Insurance Corporation of British Columbia
📍 Canada