Represent Planet Fitness at the front desk with professional greetings, prompt responses, and accurate information. The schedule includes weekday and weekend hours based on club needs.

Front Desk Associates foster member satisfaction and loyalty while supporting the Planet Fitness Mission, Vision and Values. Daily work combines telephone service, customer concern resolution, payment processing, cleanliness, and promotion of products. You must remain friendly and courteous while working in a fast-paced retail environment and handling multiple responsibilities.

Key Responsibilities:

- Provide gracious and efficient telephone service
- Acknowledge members and anticipate their needs
- Process payments and issue accurate receipts
- Answer customer questions about company policies
- Promote products and special offers to customers

Requirements:

- High school diploma or equivalent required
- Minimum age of 18 years
- Six months retail customer service experience required
- Solid decision-making and problem-resolution skills
- Ability to lift up to 50 pounds frequently

Use friendly communication, accurate service, and sound problem-solving to represent Planet Fitness at its busy front desk.

📌 Front Desk Customer Service Representative (Canada)
🏢 Planet Fitness
📍 Canada