Siloam Mission is a Christian-based non-profit service organization for Manitobans who have experienced homelessness and who struggle with mental health issues, physical and cognitive disabilities, addictions, or trauma. Founded in 1987, the mission provides emergency shelter, meals and clothing, supportive housing, and a variety of healing, support, and recovery services to help people transform their own lives and reach their full potential. Being in a work culture that operates out of their core values of HEART (holistic, equity, altruism, relationships, and truth and reconciliation)
- embracing diversity, promoting equality and inclusion. Reporting to the Supervisor of Volunteer Services and working at the front desk of Siloam Mission, this position welcomes and assists volunteers as they come for their shift and answers general questions from volunteers and the public about volunteering at Siloam Mission. This position will create positive volunteer experiences and enhance the care provided to volunteers on a more personal level. Welcome volunteering as they come for the shifts and assist them with any questions they have or help they might need; Answer general questions about volunteering at Siloam Mission from volunteers or the public, in-person, through email, or over the phone; When needed, host volunteer groups in Clothing Sorting; Conduct tours for volunteer groups, individuals, donors, and community members; Ensure policies are followed by all volunteers; Administrative Answer emails, phone calls, and voicemails; Track volunteers, their experiences,



and their hours using current Volunteer Services database systems; Liaise between Volunteer Services and all other departments involved with volunteering and providing support by: Assist other departments when there is a shortage of volunteers. EDUCATION & EXPERIENCE Must have a heart for the disadvantaged community that we work with. Relevant trainings such as NVCI, ASIST, Mental Health First Aid, CPR and First Aid, Volunteer Management Level 1 – 2, CVA Certification are an asset Good working knowledge of Microsoft Applications Ability to speak in public and lead tours Hours of work: casual Office environment Hazardous conditions could potentially include unpredictable or risky behaviours from community members; The incumbent contributes to making the organization safe for clients and staff and recognizes the importance of reporting unsafe situations and participating in follow up reviews as a learning chance. Regulations and Policies, Infection Control Guidelines, WHMIS and Safe Work Procedures. Immediately investigates and recommends corrective action on any unsafe acts, work conditions, incidents, near misses, injuries or illnesses.



Demonstrates understanding of role and responsibilities in fire prevention and disaster preparedness and participates in safety and health training programs including the facility's Fire, Disaster and Evacuation Plan. Supports an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of services. Community Member safety is a standing item for all individual and departmental meetings. The successful candidate must maintain legal eligibility to work in Canada. If the successful candidate possesses a work permit, it is their responsibility to ensure the permit remains valid. The successful candidate must provide a satisfactory Adult Abuse Registry check. To obtain an Adult Abuse Registry application please visit: Province of Manitoba | Families | Adult and Child Abuse Registry (gov.mb.ca) Siloam Mission offers a competitive compensation package, including comprehensive health and dental benefits, a pension plan, paid time off, and additional wellness supports, as well as opportunities for professional growth and development. We follow a structured salary guide to ensure fair, equitable, and consistent compensation across our team, taking into account directly related experience and internal equity in all offers. Siloam Mission promotes Employment Equity and is strongly committed to building a skilled and diverse workforce reflective of Canadian society. Therefore, we encourage candidates to voluntarily self-identify on their application if they are members of the underrepresented groups (women, Indigenous persons, a person with a disability, or a visible minority).

📌 Volunteer Services Support Staff (Canada)
🏢 Siloam
📍 Canada