Digital Banking Customer Associate (Canada)

Digital Banking Customer Associate (Canada)

13 Nov
|
Scotiabank
|
Canada

13 Nov

Scotiabank

Canada

Help Scotiabank customers manage banking needs as a Digital Banking Customer Associate in Saint-Leonard, Quebec. Work 30 hours weekly temporarily.

This Customer Experience Associate role combines branch service with digital banking guidance. You will introduce customers to mobile applications, promote self-service options, process transactions, and explain complicated concepts clearly. The position also includes identifying simple sales opportunities while contributing to branch targets.

Key Responsibilities:

- Share knowledge of mobile banking applications
- Promote digital and self-service banking options
- Process customers' day-to-day transactions
- Explain complicated concepts in simple language
- Contribute to branch targets through simple sales

Requirements:

- Strong technical skills and digital banking confidence
- Professional, friendly, and effective customer assistance
- Proven customer service through work or community involvement
- Comfortable participating in simple sales situations
- Availability for a flexible schedule

Use digital banking expertise, clear communication, and service skills to support Scotiabank customers throughout their branch journey.

📌 Digital Banking Customer Associate (Canada)
🏢 Scotiabank
📍 Canada

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