13 Nov
|
CARTESIAN | Hospitality u0026 Tourism Marketing
|
Ontario
13 Nov
CARTESIAN | Hospitality u0026 Tourism Marketing
Ontario
About CARTESIAN
CARTESIAN is an integrated marketing agency focused on travel and hospitality. Our work spans brand and creative, performance marketing, websites, social media, photo and video production, and PR and influencer marketing.
This role brings those disciplines together. You’ll work with specialists across the agency, see projects through from planning to delivery, and help improve how the work gets done.
The role
We’re looking for a Project Manager who can turn agreed client work into realistic plans and manage delivery across scope, schedule and budget.
You’ll coordinate the people, resources, reviews and decisions each project needs, keep the team clear on priorities, and address risks before they become missed commitments. You’ll understand where a project stands, what has changed and what needs to happen next.
Your portfolio will include an assigned mix of recurring client work and larger multidisciplinary projects.
You’ll report to the Operations Manager, who owns the agency’s delivery systems, processes and overall capacity planning. Account managers own client relationships, and specialists own creative, technical and production decisions. You’ll own day-to-day management of your assigned projects.
What you’ll own
- Project planning. Turn agreed scope into a delivery plan in monday.com, using estimates and availability confirmed with the people doing the work. Establish owners, milestones, dependencies, review stages and approval dates.
- Schedules and resources. Coordinate team and external-partner commitments, keep schedules current and surface resource conflicts early. Work with the relevant leads and Operations Manager to resolve competing demands.
- Budgets and estimates. Track project effort and costs against approved estimates and budgets. Use actual time and expected remaining work to identify likely overruns, explain their impact and recommend action.
- Scope and changes. Keep deliverables and revision boundaries clear. Assess the impact of proposed changes, coordinate routine adjustments within your authority, and secure approval where a change exceeds that authority.
- Reviews, approvals and handover. Coordinate internal checks, client feedback and required sign-offs. Confirm that deliverables have passed the appropriate reviews and approvals before delivery and that final handovers are complete.
- Risks and problem-solving. Identify blockers, clarify responsibilities and work with the team on practical solutions. Escalate decisions outside your authority with the impact, available options and a clear recommendation. Follow them through to resolution.
- Communication. Keep project teams and account managers informed of progress, decisions and next steps. Follow up consistently, with urgency proportionate to the delivery risk. Join client conversations on timelines, approvals and delivery issues alongside the account manager, who owns the relationship. Changes to scope, fees or committed dates go through the account manager.
- Vendors and freelancers.
Coordinate external deliverables, dependencies and review dates, and monitor progress against agreed commitments and approved costs. The account manager or functional lead selects and directs specialist partners; you coordinate their work within the project plan.
- Delivery reporting. Run the weekly delivery stand-up and provide a concise view of project status, upcoming milestones, budget risks, resource conflicts and decisions needed.
- Reliable project information. Keep plans, decisions, scope changes and time records current. Use that information to manage delivery and recommend improvements to estimating, handoffs and ways of working.
How you’ll work with the team You’re responsible for coordinating delivery and making its constraints visible. Specialists remain responsible for the quality of their work; you ensure the required review and approval steps happen.
The production team owns shoot bookings, call sheets and on-set duties. You coordinate production milestones and dependencies within the wider project plan.
The Operations Manager owns system configuration, agency-wide process design, capacity forecasting and the job-costing method. You apply those methods to your projects and contribute improvements from daily use. Pricing and fees are set by the Operations Manager and leadership. You provide delivery estimates from the team and manage your projects against the approved budget.
When a project is under pressure, your job is to make the problem visible, coordinate a workable response and obtain the decisions needed. Taking over specialist work should not become a substitute for resolving the underlying delivery issue.
Your authority
You can manage day-to-day sequencing within agreed scope, approved budget, confirmed resource commitments and client deadlines. Changes that affect another project’s commitments require coordination with the relevant leads.
Before a delivery date is committed, you assess feasibility with the delivery team and identify constraints.
You adjust project plans and schedules as work evolves, coordinating with the people affected. Where a change puts a client commitment, agreed scope, budget or another project at risk, you raise the impact and work with the account manager and Operations Manager to agree a response.
You monitor budgets and costs but do not independently authorize spending or enter contracts. Bookings and external costs follow the approval process through the Operations Manager.
The Operations Manager helps resolve resource conflicts that cannot be settled between project teams. Where a resolution puts a client commitment, agreed scope or budget at risk,
you work with the account manager and Operations Manager to agree on a response.
What you bring
- 2+ years managing multiple projects or accounts in a marketing agency, creative studio, production company or comparable environment.
- Experience delivering multidisciplinary projects against agreed scope, schedules and budgets.
- Experience gathering effort estimates from the people doing the work, turning them into realistic schedules, and tracking time and costs against a project budget.
- Strong planning and resource-coordination skills, including managing dependencies, review cycles and competing commitments.
- Experience managing scope changes, assessing their impact and obtaining approval before committing to additional work.
- Sound judgment about what you can resolve, what needs a decision and when to escalate.
- Clear written and verbal communication, with the confidence to negotiate realistic commitments, handle difficult conversations professionally and maintain accountability.
- Confidence using a work-management platform to maintain plans, track progress and report accurately. monday.com experience is helpful; equivalent experience with another platform is welcome.
Helpful additional experience
- Working with hospitality, tourism or multi-property clients.
- Coordinating photo and video production, website builds or paid media campaigns.
- CAPM or PMP Certification is an asset.
How we’ll measure success We’ll assess delivery across schedule, scope, budget visibility and the quality of project management. This includes:
- Milestones delivered on the dates committed, with original dates and approved changes recorded clearly.
- Agreed deliverables completing the required reviews, approvals and handover.
- Estimated against actual effort and cost tracked on every project, with likely overruns raised early and corrective action followed through.
- Scope changes identified and approved before they become unplanned work.
- Delivery risks raised early and followed through, with transparent, timely reporting of resource conflicts and decisions needed.
- Current plans in monday.com for every assigned project, and reliable time records that support delivery decisions.
Your accountability is to plan realistically, coordinate actively, maintain an accurate forecast and act early. Performance will be assessed in the context of agreed responsibilities, approved changes and dependencies outside your control.
Success after 12 months
Your projects are managed through clear, current plans. Teams know their commitments, and account managers have dependable delivery information. Scope, schedule and budget risks are visible early enough for decisions to be made. Required approvals and handovers happen, and project records provide useful evidence for better estimates and future planning.
CARTESIAN welcomes applications from people with disabilities. Accommodation is available on request at every stage of the hiring process.
📌 Project Manager (Ontario)
🏢 CARTESIAN | Hospitality u0026 Tourism Marketing
📍 Ontario