Drive technology transformation for Sanofi’s Canadian markets in Toronto, focusing on service performance, resilience, and business readiness.
This enterprise delivery leadership position coordinates high-impact initiatives, including M&A; integration, site expansions, business unit transformations, and large-scale deployments. You will improve employee technology experience through DEX, XLA metrics, user feedback, and service partnerships. The role also addresses continuity, compliance, regulatory requirements, vendors, and major incidents.

Key Responsibilities

Lead high-impact transformations and large-scale technology deploymentsMonitor Digital Technology product and service performanceDrive employee experience improvements with DEX and XLA insightsCoordinate resilience, compliance,



and regulatory technology requirementsMonitor provider performance, contracts, SLAs, and corrective actionsRequirements:
Degree in technology, computer science, business, or related disciplineSix-plus years in technology operations, transformation, or deliveryExperience with M&A;, workplace transformation, or major deploymentsExperience partnering with external technology service providersKnowledge of DEX, XLAs, or contemporary service performance frameworksApply transformation delivery, service performance, and resilience leadership across Sanofi’s North American technology environment.

📌 Technology Transformation Delivery Lead (Canada)
🏢 Sanofi Group
📍 Canada