Analyze SaaS metrics and operational performance remotely in Canada, helping Traction Rec turn complex data into practical decisions.
As Data Operations Analyst, you will own reporting workflows centered on Salesforce while working with Finance, Sales, and customer-facing teams. Your analysis will support usage and revenue KPIs, executive dashboards, quarterly business reviews, and board reporting. The role values independent ownership, cross-functional collaboration, and data quality improvement.
Key Responsibilities
Extract Salesforce data for usage and revenue KPIsAnalyze ARR, pipeline, churn, retention, and product adoptionMaintain recurring and ad hoc operational reportsDeliver timely reporting for leadership and board needsSurface patterns, root causes, and improvement opportunitiesRequirements:
Three-plus years in SaaS or technology data environmentsLarge dataset, relational database, and SQL experienceExperience leveraging AI-assisted analysis and reporting toolsStrong analytical, problem-solving, and communication skillsAbility to manage priorities and collaborate across teamsApply SQL, Salesforce extraction, SaaS metrics, and explicit communication to deliver dependable reporting at Traction Rec.