Deliver face-to-face customer service with Enterprise Mobility in Port Hawkesbury, supporting rental needs, administrative tasks, and branch operations.
As a Senior Customer Assistance Representative, you will assist internal and external customers at the Enterprise Rent-A-Car brand. The full-time position includes local training, hands-on experience, customer service, rental support, and administrative functions at the Port Hawkesbury branch.
Key Responsibilities:
- Answer reservations, rate quotes, questions, and customer calls
- Assist customers with rental needs in person and by phone
- Process returns, check-ins, and exit kiosk transactions
- Explain rental terms, vehicle features, and available services
- Perform billing, accounts receivable, and administrative support tasks
Requirements:
- At least 18 years of age
- High school diploma required; some college preferred
- Minimum one year customer service or sales experience
- Valid Class 5 Canadian driver's license with qualifying record
- Availability Monday through Friday, 7:30am to 5:30pm
Bring customer service, rental assistance, and administrative skills to Enterprise Mobility's full time Port Hawkesbury branch team.