Support camera repairs and warranty service on-site as a Service Counter Administrator, using customer service and technical troubleshooting skills daily.

This full-time position assists customers with repair and warranty matters across online, telephone, and in-store channels. You will communicate service updates, coordinate departments, and maintain organized service orders. The work includes DSLR sensor cleanings, returns examination, and warranty claim processing.

Key Responsibilities:

- Greet repair customers and provide qualified customer service
- Communicate estimates, repair ETAs, and pickup updates
- Process vendor, manufacturer, and third-party warranty claims
- Perform DSLR sensor cleanings and examine returns
- Coordinate departments to complete service requests

Requirements:

- Minimum two years of retail or customer service experience
- Experience as a front counter service representative
- Minimum one year in photography or videography
- Excellent written and verbal communication skills
- Familiarity with inventory control and POS systems

Apply customer service, DSLR cleaning, warranty processing, and troubleshooting skills to support complete repair experiences.

📌 Camera Service Counter Administrator (Canada)
🏢 Vistek
📍 Canada