Support hearing health services through client account management, appointment scheduling, and insurance coordination as a Customer Care Representative in Victoria, BC.

At Connect Hearing, this customer service position serves clients within a retail clinic environment.

You will manage client accounts, build relationships, and coordinate with insurance companies for third-party billing.

The role also includes administrative support and basic device care.

Key Responsibilities: Coordinate successful third-party billing with insurance companies
Manage and maintain client accounts accurately
Build relationships with hearing-care clients
Schedule clinic appointments and organize professional files
Assist with cleanings and minor device repairs
Requirements: Strong customer service and communication abilities
Experience or interest in accounts receivable reconciliation
Passion for helping others
Comfort working in a fast-paced retail clinic setting
Availability for travel to other clinics
Use account coordination, insurance billing, and client service skills to support hearing-care operations at Connect Hearing Victoria.

📌 Hearing Clinic Customer Service Representative (Canada)
🏢 Important Company of the Sector
📍 Canada