Strengthen MEC store operations through people leadership, health and safety, and consistent support for members and teams.

As Department Manager, Operations Support, you lead a hands-on function spanning back-of-house operations and the sales floor.

You develop operations employees, support recruitment and workforce planning, and help maintain inclusive, accountable teams.

You also oversee safety practices, operational systems, member service processes, and performance improvements with store leadership.

Key Responsibilities: Lead, coach, and develop the operations team
Support recruitment, onboarding, and workforce planning
Lead Joint Health and Safety Committee responsibilities
Act as Member Service Manager on the floor




Partner with leadership to strengthen member experience
Requirements: One to three years of people and operations leadership experience
Robust communication, collaboration, and decision-making skills
Working knowledge of workplace health and safety requirements
Passion for outdoor activities and outdoor lifestyle
Flexibility for evenings, weekends, and holidays
Combine people development, safety leadership, and operational support to help MEC deliver consistent experiences for members and staff.

📌 Store Operations Support Leader (Canada)
🏢 Important Company of the Sector
📍 Canada