Serve as a first customer contact while using Microsoft Office, web applications, and accurate data entry in Fed

Ex operations.

The Operations Administrator I-2 provides clerical and administrative support for hub and station areas.

Responsibilities span customer service, records management, quality assurance, and linehaul operations.

This special assignment lasts up to 12 weeks for peak, with a Friday-to-Tuesday schedule from 19:00 to 03:30.

Key Responsibilities: Respond professionally to customers’ varied operational concerns
Perform data entry and review for assigned activities
Use phones, copiers, and fax equipment as needed
Manage records and support quality assurance functions
Address packages with damage or incorrect information
Requirements: High School Diploma or GED required
Customer service skills for effective skilled responses
General business skills including typing and data review
Microsoft Office and web-based application proficiency
Organizational and time management skills for changing priorities
Apply customer service, software, and administrative skills while supporting accurate package handling and daily Fed

Ex operational assignments.

📌 Customer Service Operations Administrator (Canada)
🏢 Important Business
📍 Canada