Support versatile workspace customers at IWG’s Richmond centre with adaptable service, Microsoft Office skills, and practical problem-solving.

As a Community Associate, you will create and maintain a customer community while handling the administrative needs of people using the centre.

You will assist with Wi-Fi, packages, meeting rooms, printing, invoices, mail, and workspace issues.

You will also help promote networking events and explain the IWG community to prospects.

Key Responsibilities: Provide responsive support throughout morning and afternoon customer periods
Help customers access Wi-Fi, packages, rooms, printing, and coffee
Assist with invoices and verify services are properly charged




Communicate workspace issues through the service portal
Direct customers and maintain orderly centre spaces
Requirements: Ability to take ownership and solve customer problems
Adaptable communication style for changing customer situations
Strong professional relationship-building and empathy
Microsoft Office and basic IT equipment confidence
Customer service experience ideally totaling one or more years
Apply your adaptability, problem-solving, and workspace support abilities as an IWG Community Associate in Richmond.

📌 Richmond Flexible Workspace Associate (Canada)
🏢 Important Business
📍 Canada