“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an cutting-edge, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within.

As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

15,000 trained professionals

250+ locations worldwide

Fortune 500

Globally unified systems

Job Description
Ensure the proper and timely logging of incoming clearance documentation, while providing an exceptional customer service within the Customs Brokerage department.

Field all methods of document turn over (fax, email, ftp) and log with timeliness and accuracy.

Major Responsibilities:

Answering phone calls and managing transfers to appropriate departments.

Greeting office visitors and getting them signed in according to Expeditors protocols

Deliver Exceptional customer service

Ensure accurate and timely data entry into our operating system

Receive shipment notifications

Review documents and prioritize





Ensure customer profiles are updated and current for assigned accounts

Support operations where needed

Meets company standards of 52 hours training per year

Qualifications

Excellent verbal and written communication

Experience with word processing, spreadsheets, Windows, Outlook and various PC based software

Willingness to learn and develop the industry skills

Sense of urgency

Attention to detail

Have a positive attitude and an innate desire to help people

Desire to work in a team environment

Work with integrity

Maintain a professional Appearance

Have Confidence even in the face of intense challenges

Be curious to learn and grow

Adhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary

Be resolute and results oriented- get the job done!

Additional Information
Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick Time

Health Plan: Medical, Prescription Drug, Dental and Vision

Life and Long Term Disability Insurance

RRSP Retirement Savings Plan

Employee Stock Purchase Plan

Training and Personnel Development Program

Salary Range: $38,000-45,000

📌 Customs Brokerage Logging Agent/Reception (Canada)
🏢 Important Group
📍 Canada