Help TD customers in Surrey with deposits, withdrawals, bill payments, and clear advice during onsite, part time branch hours.
This Customer Experience Associate supports Personal and Commercial Banking at TD Canada Trust.
The role combines customer service, transaction processing, needs assessment, and solution recommendations.
You will communicate clearly, protect confidential information, address concerns, and complete assigned objectives accurately.
Team effectiveness, personal performance development, and operational improvements are also part of the work.
Key Responsibilities: Connect personally with customers about banking solutions
Provide information and advice on banking processes
Handle customer concerns using standard procedures
Complete assigned goals and business processes accurately
Keep coworkers updated on routine activity status
Requirements: High School diploma or relevant experience
One or more years of relevant experience
Robust organizational, planning, and administrative skills
Initiative, accuracy, detail orientation, and adaptability
Effective verbal and written customer communication
Use relationship-building, banking knowledge, and organized service skills to support TD customers and branch objectives in Surrey.
📌 Personal Banking Customer Service Associate (Canada)
🏢 Leading
📍 Canada
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