Support municipal permit administration in Red Deer by reviewing applications, tracking inspections, and communicating clearly with applicants and stakeholders.

The City of Red Deer’s Customer Service Specialist supports Building inspections and Development permitted-use applications.

This term full time position provides primary customer contact while assisting Safety Codes Officers with permit statuses and open permits.

Success requires accuracy, bylaw interpretation, and organized administrative support.

Key Responsibilities: Process applications and verify documentation accuracy
Track permit statuses and inspections electronically
Review and issue compliance certificates and letters
Calculate fees and administer refunds and reporting




Respond to questions and explain application processes
Requirements: Business diploma with related customer service experience
Minimum two years in construction or legal customer service
Understanding of zoning, statistics, figures, acts, and standards
Ability to work independently and collaboratively with accuracy
Ability to manage interruptions, volume, and conflicting priorities
Bring organized permit administration, application review, and customer communication skills to Red Deer’s municipal Building function.

📌 Municipal Permit Administration Specialist (Canada)
🏢 Important Group
📍 Canada