Use English and French communication skills to support Allstate customers with auto and property claims from a work from home setting.

Guide callers through next steps.

This Claims Service Representative role handles non-complex claims through Allstate’s Express Claim Center.

You receive first notices of loss, provide general claim information, and respond to questions about policies and processes.

You also update claim files and communicate with customers or claim-related third parties.

Key Responsibilities: Receive first notices of loss for auto and property claims
Provide information about claim processes and next steps
Respond to customer and third-party file inquiries
Schedule inspections or arrange vendors when needed
Retrieve and send supporting documentation as directed
Requirements: At least one year of customer service experience
Bilingual English and French oral communication skills
Effective written communication competency
Exceptional customer service skills
Efficiency handling pressure and high task volumes
Apply bilingual customer service and claims communication skills while supporting Allstate’s auto and property customers remotely.

📌 Bilingual Auto Property Claims Representative (Canada)
🏢 Important Company of the Sector
📍 Canada