Support Solidifi clients in English and French from Ontario, coordinating valuation orders, communication, and daily service delivery.
Your bilingual skills directly support mortgage industry relationships.
The Client Services Specialist supports Solidifiâs client-driven business within the Valuations department.
You will communicate with banks, mortgage companies, external partners, and internal teams.
The work combines customer service, operational delivery, proactive monitoring, leadership, and relationship development.
Key Responsibilities: Interact daily with banks, mortgage companies, and business partners
Monitor valuation orders through email, phone, and management platforms
Ensure milestones and client service levels are achieved
Identify potential issues and provide timely resolution
Assist with client deployments, training, and user setup
Requirements: Bilingual English and French communication skills
High school diploma required; post-secondary education preferred
Excellent written and oral communication abilities
Attention to detail and sound decision-making skills
Basic computer skills and application competency
Bring bilingual communication, valuation order monitoring, and customer service expertise to Solidifiâs Ontario client services team.