Global AWS Support Leader | AI-Driven Operations (Canada)

Global AWS Support Leader | AI-Driven Operations (Canada)

12 Nov
|
Leading
|
Canada

12 Nov

Leading

Canada

Ingram Micro Canada in Mississauga is seeking a senior leader to run our global AWS Partner-Led Support operations.

You’ll direct a diverse team of engineers and Technical Account Managers across time zones, owning high‑impact incidents and guiding diagnosis.

The role focuses on scaling via AI, building a knowledge base, and coordinating with AWS, Product and Engineering to fix root causes. A Bachelor’s degree in Engineering or IT and 8+ years in cloud support are required.

📌 Global AWS Support Leader | AI-Driven Operations (Canada)
🏢 Leading
📍 Canada

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