Champion exceptional customer service as a Post Office Manager at Shoppers Drug Mart, located at 1533 Jane St, Toronto, Ontario.

Lead postal staff while supporting a consistent public image and Store Standards.

You will organize retail postal services, including courier items, postal boxes, money transfers, and call-in parcels.

The manager leads by example, trains employees, provides coaching, supports reviews, and addresses customer requests through appropriate questions and solutions.

Retail experience, cash handling, communication, and adaptable-shift availability are required.

Key Responsibilities: Deliver postal services that exceed customer expectations
Ensure employees follow Uniform Policy requirements
Lead staff in representing CORE Values




Assist with Post Office cashier performance reviews
Ensure parcel checks follow established procedures
Requirements: Retail and cash-handling experience
Superior interpersonal skills with customers and employees
Ability to ask questions and determine appropriate solutions
Ability to act on management tasks and goals
Flexibility to work nights and weekends
Use customer-service leadership, postal knowledge, and practical decision-making to manage Shoppers Drug Mart’s Toronto Post Office department.

📌 Customer Service Post Office Manager (Canada)
🏢 Important Business
📍 Canada