Customer Service and Leasing Coordinator
Every day, our passionate team makes a difference for our tenants. A human-centered approach is at the heart of our company philosophy.

Furthermore, COGIR Real Estate's success is based on strong teamwork between the various departments and on all the people who have joined the company over the past 25 years.

Job Status: Permanent: Full Time

Job Schedule: Day time

Purpose of the position
At Cogir Real Estate, people are at the heart of our philosophy, both for our team and for our clients.

We are looking for a Customer Service and Leasing Coordinator for our building located in downtown Montreal.

Specifically, your daily life with us will look like :

Analyze client needs

Greet visitors

Provide a high level of customer service

Rent out vacant apartments in the building

Greet clients and take them on a tour of the site

Follow up with clients

Assist your immediate superior and other team members with their daily tasks and administrative duties

Analyze the clients needs in relation to the available properties

Ensure customer satisfaction objectives are met

Ensure that partner files are compliant with coporate standards

Monitor the integration of a new resident

Distribute monthly financial results to the owners

Promote activities to the residents

Make appointments

Manage customer inquiries

Maintain the residence directory

Update different administrative forms and documents

Maintain the different registers





Participate in special projects when assigned to you

Organize and coordinate the CMS's activities

Prepare information packets for customers

Recommend appropriate domiciles to clients based on their needs

Writing letters/documents and performing other clerical tasks

Interact with your colleagues in response to client requests

The ideal person has :

Enjoy contact with people

Ability to develop relationships

A customer-focused approach

Proven ability to sell

Good judgment and priority management

Good analytical skills, good judgment

Focused on teamwork and collaboration

Excellent written and verbal communication skills

Team spirit

Required qualifications :

Ease in the use of computer tools

Bilingualism both oral and written

Good sense of interpersonal communication

Good team player

A positive working knowledge of Microsoft Word, Excel and Outlook (an asset)

A valuable working knowledge of French and English, both oral and written

A working knowledge of the software systems, Hopem and Quickbooks (an asset)

A working knowledge of real estate (an asset)

What will you be offered:

To be discussed

Group insurance

Floating days off

Social leave

Vacation

Free coffee, tea and herbal tea

Challenging opportunities, up to your ambitions!

Schedule adapted to your needs and operations (flexible)

Recognition program

A welcoming and tight-knit team!

COGIR Real Estate promotes access to equality in employment.

📌 Customer Service and Leasing Coordinator (Canada)
🏢 Recognized
📍 Canada