WhiteWater makes products, but we are a service business at our heart, which means we are a people business. In this way, we excel and create value for our clients by listening to their needs, collaborating to develop solutions, problem-solving and attending to the details. We are a diverse group of experts, from creative designers to talented engineers. Position: Global Logistics and Customs SpecialistShift: 40 hours | Full-timeDepartment: Project ManagementLocation: Richmond, BC, Canada (relocating to Vancouver Downtown
- mid 2027)Reports to: Global Logistics ManagerPurposeThe Global Logistics & Customs Specialist manages the end-to-end international movement of project cargo across import, export and cross-trade lanes. This role requires hands-on operational experience arranging both ocean and air shipments, strong customs and trade knowledge, and the ability to deliver complex projects on time and within budget in a fast-paced global environment. This is a full-time, permanent position based at the Richmond, BC head office (4 days in office / 1 day remote) which will move to 5 days in-office once the office moves from Richmond to Mount Pleasant Vancouver, BC mid-2027. Own end-to-end shipping for assigned projects, including PO and work-order cargo, and deliver shipments on time and within Arrange international and domestic shipments by ocean, air, courier and ground across import, export and cross-trade lanes using applicable Incoterms. Manage project shipment values, freight POs,



invoice review and approvals in accordance with established Run competitive freight bids and negotiate rates with carriers and logistics service Coordinate with project managers, buyers, engineers, customers, banks, customs authorities, chambers of commerce and government offices. Support marketing and trade show shipments, fiberglass mould transfers, production transfers, vendor onboarding, sales estimates and other shipping activities assigned by the Global Logistics Manager. Administrative Responsibilities Maintain weekly project shipment summaries and accurate tracking Request timely receiving of goods and freight purchase orders in the ERP Support freight-spend and master RFQ Actively contribute to continuous improvement and participate in developing or improving processes, procedures and Follow global logistics procedures and provide coverage for other team members as Support occasional urgent local procurement Manage import and export customs formalities with brokers and regulatory bodies, including complete and accurate clearance Postsecondary certificate, diploma or bachelor’s degree in a related field, or an equivalent combination of continuing education and work experience (e.
Project logistics work experience is mandatory. 3-5 years of hands-on operational experience arranging both ocean freight (FCL/LCL) and air freight shipments is required.



Demonstrated experience with letter of credit shipments and documentary credit negotiation is required, including document review, bank presentations, discrepancy management and coordination with internal and external parties. Advanced Microsoft Excel and Microsoft Office skills, with the ability to independently consolidate and analyze data from multiple sources. Strong communication, stakeholder-management and commercial negotiation skills. Confident using AI tools, ERP systems and other digital tools to improve logistics efficiency; D365 or comparable ERP experience is a strong asset. Familiarity with Power BI, trade-compliance software, dangerous goods and courier shipping is also an asset. Familiarity with LEAN principles and Standard Work is an asset. The successful candidate works across functions, shares information and workload, avoids siloed working, and consistently treats project delivery as a shared team responsibility. Constructively speaks up when risks, issues or improvement opportunities arise and pairs concerns with practical solutions or recommended next steps. Confident and resourceful when shipping to unfamiliar destinations, using sound logistics judgment, independent research to deliver compliant, high-quality outcomes. Highly organized and able to prioritize multiple projects independently with minimal Additional languages are an asset. Customer Focus – We know and respond to our customers We celebrate the diversity of all employees and applicants and are strongly committed to creating an inclusive workplace for everyone.

📌 Permanent Full Time Logistics Supervisor (Winnipeg)
🏢 WhiteWater West-
📍 Winnipeg